Frequently asked questions
What is the return policy?
We gladly accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached.
Please note that final sale items are not eligible for return. Customers are responsible for return shipping unless the item arrives damaged or incorrect.
To initiate a return, please contact us at
store.luneblanche@gmail.com
How long does shipping take?
Orders are typically processed within 4-7 business days.
Delivery times vary by destination:
Domestic orders: 4–7 business days
International orders: 7–14 business days
Once shipped, you’ll receive a confirmation email with tracking details.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.